FAQ

Clients are required to be in possession of a valid driving license for a period of at least one year. Driver’s minimum age limit is 21 years and maximum age limit is 65 years.

Copy of Passport with visa page.

Copy of your valid UAE driving license / Valid International License.

Credit Card

You can use any of the following payment methods to pay for your rental:

• Cash

• Visa• Visa

• MasterCard

• American Express

• Online Banking

Yes. Your deposit type, amount and method of payment will vary by agreement type.

Yes! You can reserve a rental car from Alitqan Rent a Car, by contacting US.

Vehicles are rented on a daily (24-hour) basis. There is 1 hour (60 minutes) grace period for returns. After 1 hour, hourly car rate charges apply. After 3 hours late (180 minutes) late, full-day late charges apply. There is no grace period for rental fees, surcharges and optional equipment or protections charges. Full-day late charges will apply for these items.

No! There is no other fees apply, unless customer wishes to add additional services (e.g. personal driver, urgent exchange, pick up, and other)
Yes. You may change rental car pick-up service location by contacting US 3-6 hours in advance.

It depends on the situation. In case if your rental car is reserved by other customer, you can’t extend your rent of booked cars. However, you may exchange your rental car by any other available models. If you are exchanging within same range and category, rental charges will remain same. If you are exchanging within lower and higher range, rental rates will be adjusted accordingly. In case if same rental car will not be reserved, then you may extent rent by contacting US.

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